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With over 550 participants from 36 countries, the 21st Century Learning Conference is the event of choice for those who want to come together to learn, share and discuss current & emerging topics in education. With a strong focus on the impact of technology on learning and teaching, the event blends together inspirational keynotes, practitioner led workshop sessions, plus fun professional sharing and networking opportunities.

 

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Saturday, March 11 • 10:30 - 11:30
Transform Your IT Department in a Service Unit
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Most IT departments in schools are focused on infrastructure, networking, devices, and uptime. However, to meet the needs a school focused on student learning the IT department should shift its focus service to the organization and its stakeholders. In this session, we will look internationally recognized frameworks for IT service orientation, ITIL and the ISO, to show


Speakers
avatar for Matt Harris

Matt Harris

Deputy Head for Learning Technology, British School of Jakarta
Indonesia


Saturday March 11, 2017 10:30 - 11:30
N205

Attendees (21)