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Saturday, March 11 • 10:30 - 11:30
Transform Your IT Department in a Service Unit
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Most IT departments in schools are focused on infrastructure, networking, devices, and uptime. However, to meet the needs a school focused on student learning the IT department should shift its focus service to the organization and its stakeholders. In this session, we will look internationally recognized frameworks for IT service orientation, ITIL and the ISO, to show

avatar for Matt Harris, Ed.D.

Matt Harris, Ed.D.

International Education Consultant, International EdTech
I am an international educational consultant focused primarily on EdTech. Based in Singapore, I work with schools, EdTech companies, and Ministries of Education around several areas related to the operational and academic uses of technology in schools. Please connect with me on Twitter... Read More →

Saturday March 11, 2017 10:30 - 11:30 HKT